Data Retention

What happens after cancellation

KitchenInvy keeps canceled workspace data for a recovery window so restaurant owners can reactivate without rebuilding their setup immediately.

Retention window

After cancellation, workspace data is scheduled for deletion after 180 days. A warning email is sent before deletion when a verified sending configuration is available.

Export before deletion

Admins can export core workspace data from Settings before cancellation or deletion. Sensitive POS credentials are not included in exports.