Terms of Service

KitchenInvy subscription terms

KitchenInvy is operated by Deciphered LLC. Account and billing questions can be sent to admin@kitcheninvy.com.

KitchenInvy is provided as a subscription service for inventory, order planning, reporting, and optional POS-connected workflows. Access to features depends on the active subscription plan.

Use of the service

KitchenInvy is intended for restaurant, cafe, and food-service operations. Customers agree to use the product lawfully, keep user access current, protect account credentials, and review important reports before making purchasing, accounting, or pricing decisions.

Customer responsibilities

Customers are responsible for entering accurate inventory, supplier, user, billing, and integration information. POS and inventory reports are operational tools and should be reviewed by managers before business decisions are made.

Operational reports

KitchenInvy reports are designed to support operations, inventory review, and business conversations. They are not a replacement for professional tax, accounting, legal, or food-safety advice.

Billing

Subscriptions renew at the selected monthly or annual billing interval unless canceled. Failed payments may place an account into a grace period, read-only mode, or suspension depending on the billing status.

Paid setup services

White-glove inventory setup assistance may be offered as a one-time service. These services are scheduled separately to help customers turn spreadsheets or POS exports into cleaner starter inventory records.

Support and third-party integrations

Subscription access includes the product workflows listed for the selected plan. Third-party provider approval, credentials, permissions, subscriptions, API access, and fees remain the customer's responsibility. Material hands-on troubleshooting, custom mapping, catalog cleanup, migration, implementation, on-site work, or custom development may require a separately agreed scope and price before work begins.

Acceptable data

Customers should not upload payment card numbers, personal medical information, government identifiers, or other highly sensitive data into inventory notes, item photos, support requests, or setup forms.

Availability and changes

KitchenInvy may update features, plan packaging, pricing, support scope, and policies over time. We aim to keep core workflows reliable, but no software service can guarantee uninterrupted availability.

Contact

KitchenInvy is operated by Deciphered LLC. Account and billing questions can be sent to admin@kitcheninvy.com or mailed to 3780 Northside Dr, Ste 140 #452, Macon, GA 31210.