Use the same email account that was invited to your KitchenInvy workspace. If the provider says your password is wrong, reset it through that provider.
Login help, sales, and support
Need login help?
Start here if you forgot how to sign in, need help identifying your workspace, want to contact sales, or need to reach KitchenInvy support from outside the app.
Common sign-in situations
Most login issues depend on the kind of account you have.
Use Forgot password to send a reset link to your saved recovery email. If that email is missing or inaccessible, ask your workspace admin to update it or reset your staff password in Settings.
Ask an admin to confirm which email or username was invited. Support can help identify the workspace if you include your restaurant name.
Quick answers
Useful guidance before you send a request.
Can KitchenInvy reset my tenant-provided password?
Use Forgot password for a reset link, or ask your workspace admin for help with a staff username. Managers can review team access but cannot reset passwords. KitchenInvy support can help identify the workspace without bypassing admin controls.
What if my username is not an email address?
Some staff accounts use a custom username. Your workspace admin should keep a confirmed recovery email tied to that user record so you can use Forgot password safely.
What if I use Google, Apple, Microsoft, or Yahoo sign-in?
KitchenInvy does not manage your email provider password. Use that provider's account recovery, then return to KitchenInvy and continue with the matching sign-in option.
Can I contact sales from here?
Yes. Choose Sales question in the form and include your business name, location count, and what you want help evaluating.
Contact KitchenInvy
Send a login, sales, or support request.
This form creates a message in the KitchenInvy console support queue. If you can sign in, the in-app support button is still best because it includes your workspace context automatically.
KitchenInvy is operated by Deciphered LLC. Account, privacy, and operational questions can also be sent to admin@kitcheninvy.com.
Can you still sign in?
Use the in-app support button for the fastest help because it includes your workspace and page context.
Sign in to KitchenInvy